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Terms of Service & Service Policy

Last updated: 18 September 2026

Lucknow RO Service is an independent, private service provider. We are not affiliated with, authorized by, or an official service centre of any RO purifier manufacturer or brand. Any brand or model names mentioned on this website are used only to describe the makes and models of purifiers we are able to service.

1. About Our Services

We provide doorstep RO water purifier installation, repair, spare part replacement and Annual Maintenance Contract (AMC) services in Lucknow, for a wide range of domestic and commercial RO purifier makes and models.

2. Pricing & Visit Charges

Service, repair and installation charges are communicated to the customer before work begins, either over phone/WhatsApp or by the technician at the time of the visit. No hidden charges are added without the customer's confirmation.

3. Spare Parts & Warranty

Spare parts installed by us carry the warranty period communicated at the time of service. Warranty is void if the part is tampered with, misused, or serviced by a third party after installation.

4. Cancellations & Rescheduling

You may cancel or reschedule a booked service visit any time before the technician is dispatched, at no cost, by calling or messaging us on WhatsApp. If a technician has already been dispatched, a nominal visit charge may apply.

5. Refunds

If a service is not completed to the agreed scope, or a part fails shortly after installation due to a manufacturing/installation defect, contact us and we will re-visit to resolve the issue or issue a refund for that specific part/service at our discretion.

6. Customer Responsibilities

7. Limitation of Liability

We are not liable for pre-existing faults in plumbing, electrical wiring, or water supply that are outside the scope of the RO purifier itself.

8. Contact Us

Lucknow RO Service
Lucknow Aliganj, L-2, 83, Sector H, Lucknow
Phone / WhatsApp: 9335931320